Refund and Returns Policy


NON-REFUNDABLE POLICY

At I Prompt Solution, we strive to provide the best services to our clients. To maintain transparency and ensure a smooth process, we have implemented the following non-refundable policy:


1.Service Fees:

All payments made towards our services, including but not limited to consultation, digital marketing, advertising, and website development, are non-refundable.

Once the service has commenced, no refunds will be issued under any circumstances.


2.Advance Payments:

Any advance payment made for project initiation, ad budgets, or service retainers is non-refundable.

Clients are required to clear all outstanding dues before project completion.


3.Cancellation Policy:

If a client decides to discontinue the service after making a payment, no refund or credit will be provided.

In cases where a project is terminated due to a violation of company policies, unethical practices, or non-cooperation, the payment remains non-refundable.


4.Changes in Scope:

Any changes or modifications in the project scope after payment may be subject to additional charges.

If a client requests changes after final approval, a new quotation will be provided, and prior payments will remain non-refundable.


5.Advertising Budgets:

Payments made for advertising budgets (Google Ads, Facebook Ads, etc.) are directly allocated to the respective platforms and are non-refundable by both the company and the ad platform.

Clients acknowledge that the performance of ads is subject to multiple factors, including market conditions, audience behavior, and competition, and refunds cannot be processed based on dissatisfaction with results.


6.Force Majeure:

In the event of unforeseen circumstances such as natural disasters, legal restrictions, or platform policy changes, payments remain non-refundable.

By engaging with I Prompt Solution, you acknowledge and agree to the above terms. If you have any questions regarding our non-refundable policy, please contact us before proceeding with any payment.


Thanks & Regards

I Prompt Solution – Digital Marketing Agency